Sell more and better control omnichannel orders in a single operation
With IDBCONNECT, e-commerce, orders and POS operate on a single commercial base: sales coming from the Consumer Store, Consultant Store, Social Selling, phone support, assisted selling, POS, franchises and external integrations — every order with its source channel, status, history and management in the Admin Panel.
More than an e-commerce platform: a commercial base of omnichannel orders that gives the company control, predictability and end-to-end visibility over every sale — from the click to the history.
A proven operation at scale
From the click to the order, without losing control of the sale
From the click in e-commerce to the order placed through support, from the link shared by the consultant to the franchise POS, IDBCONNECT organizes different sales sources into a single commercial base. Every order already carries its source channel, responsible consultant, products, commercial rules and status — with no scattered spreadsheets and systems.
Channel
Consultant Store, Consumer Store or POS.
Product
Catalog, kits, bundles and commercial rules.
Cart
Items, quantities, coupons and conditions.
Checkout
Identification, delivery/pickup and payment.
Order
Valid order linked to consultant and channel.
Status
Validation, picking and tracking.
Delivery/pickup
Logistics, shipping or local pickup.
History
Record, repurchase and operational data.
Cart, checkout and payment that convert
A smooth, professional purchase journey, from product to payment — designed to reduce abandonment and raise conversion. And with every completed order, the data flows straight to management, Commissions and reports, with no rework.
Frictionless checkout that guides the consumer through to confirmation.
Source always identified: every order tied to the channel and the consultant.
Encouraged repurchase with history and relationship on the same base.
Every channel selling more, all in the same operation
Omnichannel is not just about selling across many channels. It is about ensuring that every sale, whatever its source, moves forward with its order, status, history, support, reports and commercial impact organized within the same operation — with greater reach and no blind spots.
Landing pages per product, ready for campaigns
Go beyond the storefront: create product pages with images, videos, selling points and conversion calls to action for launches and campaigns. A richer purchase experience that helps you sell more — without relying on external tools.
Every order with all the context the operation needs
The order is born within a real purchase journey — product, cart, delivery or pickup, payment and confirmation. And it reaches management complete: who sold it, through which channel, what was purchased and how much that moves within the Network.
Instead of a simple transaction, the company receives an order with commercial context ready to feed reports, Commissions and finance — with less manual checking and more confidence in the numbers.
Product and points
Items, quantities and commercial points already applied according to the operation's rules.
Delivery or pickup
Carrier, pickup at a physical point, franchise or rule defined by the company.
Review and payment
Order review, payment methods configured by the operation, total and confirmation.
One catalog, every commercial rule under control
Products, kits, bundles, prices, campaigns and coupons managed in one place — and instantly available to the Consultant Store, the Consumer Store and the POS. When the company changes a rule, it applies across every channel, with no inconsistency.
Images, videos, availability and segmentation are organized per product, giving the sales team the autonomy to create offers and respond to the market quickly.
Commercial rules that travel with the product
In the product registration, the operation defines points and values per profile. This way, the catalog already carries the rules that will feed orders, qualification, Commissions and reports — fewer parallel spreadsheets, more consistency and confidence in the results.
A catalog that sells across every channel and talks to the Network
The same product base supplies the Consultant Store, Consumer Store and POS — with campaigns, coupons, points and commercial rules defined by the company, applied consistently across the entire operation.
Online, field and physical point selling as a single operation
Modern operations combine digital channels, consultant activity, phone support, Social Selling, POS, franchises and physical points. IDBCONNECT helps keep the orders and movements from these channels in a more consistent commercial base, supporting an omnichannel strategy without fragmenting management.
Online
Digital sales
Consumer Store with storefront, cart and checkout — generating digital orders and repurchase.
Consultant / field
Network activity
Consultant Store, sales links, Social Selling and assisted selling via phone support — driving relationship and conversion.
In-person / POS
Physical point
POS, franchises and support points with local pickup and in-person service integrated.
Every channel generates orders on the same IDBCONNECT base
Every sale — online, field, support-based or in-person — becomes an order with its source channel, status and history, under centralized management in the Admin Panel. More commercial reach, without fragmenting the operation.
Traceability from checkout to after-sales
Clear statuses, recorded movements and a complete history of every order. The company follows the commercial cycle in real time, responds to customers faster and eliminates dependence on parallel controls.
Order created
CreatedValidation
ValidatedPicking
Being pickedShipping or pickup
In transitCompleted
PendingHistory and support
After-salesEvery order visible, from the click to the history
Always-updated status by order, channel and consultant.
Faster response to the customer, without hunting for information in spreadsheets.
Complete history that becomes the base for repurchase and decision-making.
When the order becomes data, the company decides with more clarity
Source channel, product, consultant, repurchase, support and result — every order reveals what works commercially. With these signals organized, the company understands buying behavior, tracks sales with precision and plans the next step with greater confidence.
Before the sale
Prepare the offer
The signals that precede the purchase.
During the order
Complete the purchase
The purchase journey through to the completed order.
After the order
Become commercial data
What the order reveals after the sale.
Every order is a signal of where to grow
From channel to repurchase, the order shows what sells, who sells and how the customer buys — the base for the company to decide its next commercial step with clarity and speed.
From sale to commercial result, in a single journey
Every channel leaves important traces: sales source, buying behavior, product sold, consultant involved, support provided, status, repurchase and commercial impact. IDBCONNECT turns these orders into useful data for management, reports, Commissions, finance and decision-making.
This way, the company sees where the sale came from, which products move the most, which channels perform best and how all of this reflects in the results — with a foundation to grow in an organized way.
Sales source
Where the order is born
Consultant Store, Consumer Store, POS, campaign, referral or digital channel.
Conversion
From purchase to order
Product, cart, checkout, initial status and consumer data.
Tracking
From shipping to history
Picking, delivery, pickup, support, cancellation and history.
Commercial result
What the sale generates
Reports, repurchase, Commissions, finance, indicators and BI.
The complete commercial journey, in a single platform
More visibility to sell better
With structured orders, the company understands channels, products, recurrence and support — and turns every sale into intelligence to grow with the Network.
Ready to sell more and better control your operation?
Schedule a demo and see, in practice, how IDBCONNECT connects e-commerce, orders, POS, Network, Commissions and management in a single platform — built for high-scale operations.